Step One: State the Problem
Model of Printer:
(Choose)
Printek Thermal
Printek PrintMaster
Printek FormsPro
Printek FormsMaster
Tally Impact Printer
Tally Laser Printer
Printronix Line Printer
Printronix Thermal Printer
Datamax Thermal
KonicaMinolta
Okidata
Hewlett Packard
Zebra Thermal
Serial Number of Printer:
Description of Problem:
(Choose)
Broken Tractors
Broken Nose Shield
"Bad Gap Home" Error Message
"Head Stall" Error Message
Loose Ribbon Drive Cable
"Too Much Paper" Error Message
Tractor Assembly Shuttle Issue
Paper Does Not Advance
No Lights on Control Panel
Shocks Don't Hold Up Printer Lid
Cracked Pan in Back Left Corner
Not Printing & No Print Head Movement
No Printing w/Print Head Movement & Sounds of Pins Firing
No Printing w/Print Head Movement But No Sounds
Fan Noise
Broken Head Block
Poor Print Quality
Other - Specified in "Comments" Section
Priority:
(Choose)
Low
Moderate
High
Extremely Urgent
Comments: